Privacy Policy
1. Introduction
Just Reviews Pro (“Just Reviews Pro,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and handle personal information when you visit our website, request a reputation report, book a call, communicate with us, or use our review and reputation management services.
By using our website or services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following information when you interact with Just Reviews Pro:
Name
Business name
Email address
Phone number
Website URL
Business location information
Review profile information, including publicly available Google rating, review count, review responses, and similar reputation-related data
Information you provide through forms, calls, messages, or support requests
Communication preferences, including SMS consent records
Technical information such as IP address, browser type, device information, pages visited, and website usage data
3. How We Collect Information
We collect information when you:
Submit a form on our website
Request a free reputation report
Schedule or book a call
Contact us by phone, email, SMS, website form, or chat
Opt in to receive text messages or other communications
Use our services or communicate with our team
Visit our website, where limited technical data may be collected through cookies or similar technologies
4. How We Use Information
We use information to:
Prepare and deliver reputation reports
Contact you about your request or service inquiry
Provide review and reputation management services
Send appointment reminders, service updates, support messages, and follow-up communications
Send marketing messages only when you have given appropriate consent
Respond to questions and support requests
Improve our website, services, reporting, and customer experience
Maintain records of consent, communication preferences, and compliance obligations
Protect our business, website, customers, and users from fraud, misuse, or unauthorized activity
5. SMS and Mobile Messaging Privacy
If you provide your mobile phone number and opt in to receive SMS messages from Just Reviews Pro, we may send text messages related to your inquiry, reputation report, appointment, service updates, review management services, customer support, and promotional offers when applicable.
Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. You may request help by replying HELP.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging originator opt-in data and consent will not be sold, rented, or transferred to third parties for marketing or promotional purposes.
6. How We Use Service Providers
We may use trusted service providers to help operate our website, manage communications, host data, provide customer support, process forms, deliver reports, schedule appointments, analyze website activity, and provide messaging services.
These service providers are permitted to access information only as needed to perform services for Just Reviews Pro and must protect that information. SMS opt-in data and consent are not shared with third parties for their own marketing or promotional purposes.
7. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, or similar technologies to understand website usage, improve performance, and support marketing efforts. You may adjust your browser settings to refuse some cookies, but certain parts of the website may not function properly.
8. How We Protect Information
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Data Retention
We retain information for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, maintain business records, and support compliance with messaging and consent requirements.
10. Your Choices
You may:
Request access to personal information we maintain about you
Ask us to correct or update your information
Ask us to delete your information, subject to legal and business recordkeeping requirements
Opt out of marketing emails by using the unsubscribe link or contacting us
Opt out of SMS messages by replying STOP
11. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
12. External Links
Our website may link to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those external websites.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
14. Contact Us
For questions about this Privacy Policy or our privacy practices, contact us at:
Just Reviews Pro
Just Reviews Pro
2132 NE 174th Street North Miami Beach FL 33162
Email: [email protected]
Phone: (786) 706-1783